Senior Product Designer — Pretoria, South Africa
Designing experiences
that convert,
engage and retain.
UX strategy, digital commerce and design systems for enterprise and multi-brand retail platforms — from menu to checkout to the agent desktop behind it.
// 01 — about
Systems thinking, applied to real customer journeys.
Senior Product Designer with extensive experience creating digital products that balance user needs, business objectives and technical feasibility. With a strong foundation in front-end development, my career has evolved into leading UX, UI and Product Design across enterprise software, digital commerce and customer engagement platforms.
I specialise in end-to-end product design — combining user research, interaction design, prototyping, AI-assisted exploration and data-informed decision making to improve customer journeys and deliver measurable business outcomes. My approach is grounded in systems thinking, enabling me to design scalable, consistent experiences across complex, multi-brand ecosystems.
I partner closely with Product, Engineering and business stakeholders to shape product strategy, translate customer insight into meaningful experiences, and deliver intuitive, accessible and scalable digital products — while embracing AI-powered design and productivity tools to work faster without losing rigour.
// brands I've worked with








// 02 — case studies
Live projects, shipped to real customers.

Online Ordering
End-to-end web ordering for Steers Malaysia and Debonairs Pizza Eswatini — menu browsing through to checkout, built for two markets on one system.
Read the case study →
In-Seat Dining
An in-seat ordering experience that lets guests browse the menu, order and pay from the table — designed to fit real restaurant floor operations.
Read the case study →
Contact Centre
Agent-facing tooling for the call centre, designed to help agents take phone orders faster and more accurately across every brand on the platform.
Read the case study →// 03 — toolkit
Tools of the trade.












// 04 — gallery
Screens from the field.
Steers — Home
Steers — Cart
Debonairs — Desktop
Debonairs — Screens
Fishaways — Home
Wimpy — Table Ordering
Point of Sale
Partner Portal
Portal — Login
Net Café — Desktop
WeWork — Desktop
WeWork
// 04 — contact
Say hello.
Open to new opportunities in product design, UX strategy and design systems. Based in Pretoria, working across South Africa and remote.
Based in Pretoria, South Africa
hello@kobusswartz.com
+27 74 125 6528
linkedin.com/in/kobusswartz
// status
Currently exploring new roles in Senior / Lead Product Design.
The fastest way to reach me is email or LinkedIn. I usually reply within a day.
Email me